Alarm Monitoring

Alarm Monitoring from Arc is Insurance Company and Police Force Approved

Alarm Monitoring

As the UK’s leading independent Alarm Receiving Centre, we monitor the industry gold standard products ­­– including CSL DualCom, Emizon, WebWay and Digital Communicators – and offer free 24/7 technical support of the same high calibre.

An alarm is only as effective as the response it gets. In 99.5% of cases, our experienced, incentivised operators take action well within 180 seconds, in line with BS5979 standards, and contact the emergency service(s) and key holder as required.

We ensure compliance by evaluating our processes on a regular basis, whilst always looking to improve them through training and new technology.


For free technical support and more details, just call 0844 933 9999.

Alarm Monitoring: industry standards and technical specifications

  • Pro-active, 24/7 Fire/Intruder Alarm and Plant Monitoring.
  • Streamlined design, installation and maintenance.
  • ‘By 9am’ daily activity reports, seven days a week.
  • Free technical support and expert customer service, 24/7.
  • A Category II, BS5979 compliant Alarm Receiving Centre, we support Grade 2, Grade 3 and High Risk Grade 4 Intruder and Fire Alarm monitoring systems: Emizon | CSL DualCom, DigiAir and DigiAir UDL | WebWay | Digital Communicator | RSI Videofied I Risco.

Get In Touch

Offer your customers the support of our industry-leading services and find out how we can help your business grow, with 24/7 back up for your sales and installation teams.
For more details,  fill out the form below and we will be in touch soon or call us today.

Call Us: 0844 933 9999