About Us

Our people are our greatest asset and they will become yours too.

About Arc Monitoring

Established in 1999, Arc Monitoring is an NSI Gold Approved CCTV Monitoring & Alarm Receiving Centre, working with Asset Managers, FM Companies, and supporting professional Installers.

Our BS5979 and BS8418 compliance is evidence that we hold ourselves accountable to the highest possible standards of delivery. However, we believe what really makes us a leading provider of security monitoring services to businesses and homeowners alike is the calibre of our people.

Professional, personal support for your business

Our caring teams are our competitive advantage – from highly trained SIA-licenced Operators to our in-house Customer Services team we provide you with immediate back-up 365 days a year. Our friendly, expert advice comes as standard from both our inhouse technical department and our ‘on the road’ account managers.

We pride ourselves on our discretion, treating every enquiry in the strictest confidence.

Staying ahead of the curve

We’re dedicated to innovation and comfortable with change. Our teams are always looking for ways to improve the quality of the security monitoring services we offer. And we’ll keep your finger on the pulse too with regular updates and demos of the latest products and systems.

Take advantage of our partnership potential

Because we don’t install the systems we monitor, we’re working with you, not in competition.

In partnership with Arc you have the benefit of:

  • Access to our growing network of businesses and homeowners.
  • A security investment with real value for your customers, from a more effective criminal deterrent to lower insurance premiums.
  • More repeat business with the assurance of our commitment to long-term, profitable partnerships.
  • The ability to start solving your customer’s problems before they pick up the phone thanks to a heads-up from our 9am daily activity report.
  • Our pro-active, 24/7 end-user support to underpin your service guarantee.

Our CCTV Monitoring, Alarm Monitoring and Keyholding services cover sites including but not limited to....

solar parks  | manufacturing | construction | garages and workshops | car dealers | business parks | warehouses  | hospitals | schools & colleges | sports grounds and open spaces | tourist attractions


Learn more about our company by downloading our latest documents below.

Security Monitoring Services


If you have any other enquiries please feel free to contact us.


“Just wanted to send you a quick e-mail to compliment all the team as of late, especially over the weekends when it’s been extremely busy with Intrusions.

…Steph & Charlie are always spot on with their calls to us and I’d also like to mention that Michael, Darren, Ash and Jack have also been excellent with their reports.”

Director, South Wales based NSI Approved Company

“Awesome work by the teams at Arc Monitoring and CSL for turning this 4G router around so quickly for us. Off to site to connect the CCTV up to the monitoring station so the client can stand down the 24 hour security guards and know their assets are still being protected.”

Installer based in the South West

I have done walk tests with Chris. I would like to give to him positive feedback. He is very experienced and helpful person.” 

CCTV Installer – North West England

“I always try and recommend the best company and someone that we have an ongoing working relationship with, if we can’t provide the service ourselves. In my view you are the best CCTV Monitoring company that I have ever dealt with, so it was a no brainer!”

Installer based in the Midlands

“Thank you for your help, very professional, please thank the operator(s) for their patience and help.”

Installer based in Wales