Alarm Monitoring

Alarm Monitoring from Arc is Insurance Company and Police Force Approved

Alarm Monitoring

As the UK’s leading independent Alarm Receiving Centre, we monitor Fire and Intruder Alarms to BS5979 and NSI standards. Arc provides gold standard monitoring including CSL DualCom, Redcare, Emizon, WebWay and Digital Communicators and we offer free 24/7 technical support of the same high calibre.

An alarm is only as effective as the response it gets. In 99.5% of cases, our experienced, incentivised operators take action well within 180 seconds, and contact the emergency services and key holders as required.

We audit our performance to ensure compliance on a regular basis, whilst always looking to improve our processes through training and new technology.

For free technical support and more details, just call 0344 933 9999.

Our Alarm Monitoring service

  • Pro-active, 24/7 Fire & Intruder Alarm plus Panic Alarm Monitoring
  • Engineer mobile web portal
  • Remote Web portal for site update access
  • Remote reset
  • Police calling with URN
  • Key holder response available
  • Daily Activity Reporting – 7 days a week
  • Late to Close / Early to Open reporting
  • Grade 2, Grade 3 and Grade 4 systems supported
  • Single & dual path signalling types supported:


Learn more about our company by downloading our latest documents below. If you have any other enquiries please feel free to contact us.


Get In Touch

Offer your customers the support of our industry-leading services and find out how we can help your business grow, with 24/7 back up for your sales and installation teams.
For more details,  fill out the form below and we will be in touch soon or call us today.

Call Us: 0344 933 9999